Can you get through a weekend if one does go down. If you have 16 of our systems, and hardly ever fill up, it may not be necessary. So whether you need a backup is up to you. Anything can happen with electronics, and one day it probably will. I’m proud to say we have had less than 1% have a problem in 2 years of running.īut, you get the point. I googled statistics on tablets, and say that 18% die in 3 years. Ever have a smart phone die? A TV, Computer? A Tablet? How about a refridgerate board go out, or an air conditioner? Computer on your car have a problem? And you’ve had a lot of electronic devices in your life. The truth however is this is using electronic devices. And we have what we consider to be a very dependable product. We drop tested, we heat tested, you name it. We worked with several manufacturers and tested dozens of units until we found the ones we wanted. This is a question only you can truly answer. It is highly suggested that you use a spike protector on all sensitive electronic devices. Warranty covers the unit malfunctioning but does not cover water damage, fire damage or electrical spike damage. We will send out a replacement unit, and reactivate all the applicable codes. Take the one that is not working, and ship it back to us. It will be set with a temporary authorization code to instantly start working. Then if a computer fails, you just unplug the existing unit, plug in the new one. So, with a lifetime warranty, do you need a backup? Obviously the worry would be if a computer decided to die on a Friday night and you are very busy, you may be a lane down for a few days. Just call us up, let us know, ship it back, and we will get you fixed up right away! The was our warranty works is this: If your account license is up to date, that is to say, you are in your first year of use, or you have renewed your annual license, if anything goes wrong with the computer or projector, we will fix or replace it at no charge to you other than shipping. The warranty does not cover projector bulbs which typically last well over a year depending on the number of days and hours you are open, and are the bulbs are inexpensive to replace about $90 for an official Epson replacement or Amazon has some after market replacements for about $45. All of our projector and computer systems now come with a limited lifetime warranty.

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